Who is responsible for processing your data?
Identity: FIERA GALLERY - CIF: 44364370S
Postal Address: C/ Granate, 2. Bloque 6. Bj D
29649 – Mijas (Málaga)
Phone: (+34) 611 64 58 96
What personal information do we collect?
FIERA GALLERY may collect personal information from Platform Users, i.e. name, e-mail address, postal address and/or telephone number when the User visits the Web, registers, places an order online or contacts fieragallery.com
In addition, FIERA GALLERY collects all the information related to your navigation on the Web and your interaction with the brand.
Failure to provide certain information marked as mandatory may mean that it is not possible to manage your registration as a user or the use of certain features or services available throughout the Web.
FIERA GALLERY has adopted the necessary technical and organisational measures to maintain the required security level, according to the nature of the personal data which is processed and the circumstances of the processing, in order to avoid, as far as possible, and always according to the state of the art, its alteration, loss, processing or unauthorised access.
For what purpose do we process personal data?
The personal data that you provide us with and those that you provide at any time will be included in an automated file for which FIERA GALLERY is responsible, in accordance with the following purposes:
a) Manage your registration as a user on our Platform
b) To develop, comply with and execute the sales contract acknoledged when acquiring products from fieragallery.com
c) To inform, process, manage and send your order (and eventual return) as well as the completion of the sales contract of the products you have purchased.
d) Contact you by e-mail, phone calls, SMS or other equivalent electronic means of communication, in relation to updates or information related to the functionalities, products or services which have been previously hired, including security platform updates, whenever necessary or reasonable for their implementation.
e) To attend and follow up the queries and requests you address to us via our customer service or directly at our stores.
f) Provide information about the products marketed by FIERA GALLERY, as well as any other complementary information, including in relation to these products, the sending of future commercial and advertising offers through any available communication channel, including SMS messages to mobile phones, e-mail, etc
(g) Development of user profiles
h) Carry out market research and statistics of our products.
How long will we keep the data?
The personal data which has been provided will be kept as long as the commercial relationship or the part that begun the processing is kept. If you decide to cancel your personal data, they may be kept, during the time period established by law, in our database, in order to comply with tax and accounting obligations. The information will be deleted once these legal periods, or those that apply, have expired.
In the event that you authorize your subscription to the fieragallery.com Newsletter, we will provide you with information about our products and services, through various means such as, among others, e-mail, any other equivalent means of electronic communication, such as SMS.
Subscription to the fieragallery.com Newsletter may involve the use of your personal data to provide you with personalised advertising related to our products and services through e-mails, SMS, or other electronic means, either your own or those of third party partners. In order to improve our service to you, we inform you that the personal data related to your purchases in our online and physical stores, personal choices and preferences may be used for the purposes of analysis, study of usage profiles, marketing studies, quality surveys and improvement of client relationship and interaction.
If you are a registered user, you can change your preferences regarding commercial notifications within My Account.
You can also unsubscribe through the link provided in each of our newsletters and by following the instructions provided.
What legitimizes us to process the data?
The legal basis for the treatment of your data as a client is the contractual relationship established by having acquired products from FIERA GALLERY and the fulfilment of the commercial, fiscal and accounting obligations.
Notifying offers and promotions, by sending advertisments via any means of communication, as well as the creation of profiles and transfering your personal data to third parties, are based on the requested of your personal consent.
To which third parties can we communicate the data?
In order to offer you a quality service, FIERA GALLERY is obliged to provide certain data of its users to other companies that collaborate with the service (carriers, financial institutions, courier companies, communication delivery companies, profiling companies, etc.). In all cases, the data provided are those strictly necessary for the specific activity to be carried out.
In any case, the third parties with whom certain personal data are shared will have previously accredited the adoption of appropriate technical and organizational measures for the correct protection of such data.
FIERA GALLERY does not sell customer data to third parties under any circumstances.
What are your rights in relation to personal data?
The User may exercise his or her access rights, rectification, suppression and opposition, as well as the limitation and portability of his or her data in compliance with the provisions of current data protection regulations. The exercise of these rights must be made by means of written communication signed by the owner of the data, indicating his/her address, attaching a copy of his/her National Identity Document or other supporting document, by contacting FIERA GALLERY at the e-mail address firstname.lastname@example.org, or by sending a written communication to the following postal address: FIERA GALLERY C/ Granate, 2. Bl. 6. Bj D. 29649 – Mijas (Málaga)
Likewise, the User may not want to receive commercial communications from FIERA GALLERY and withdraw their consent without this affecting the lawfulness of the processing of their personal data for other purposes.
FIERA GALLERY informs its Users of the possibility of making a complaint to the Spanish Data Protection Agency in the event that they believe that the correct assistance has not been obtained in the exercise of the rights mentioned in this section.